Terms and Conditions

Membership Terms and Conditions

1. Program Overview

The WhitDeals App is a membership program operated by Endless Oceans & Endless Oceans Media of Australia. By enrolling and participating in the app, you agree that you have read and understood these Terms and Conditions and are bound by them. You consent to WhitDeals collecting, using and disclosure of your personal information in accordance with the separate WhitDeals Privacy Policy.

The barter, trade, sale, purchase, publishing or transfer of Memberships or any of its Offers, Merchant Redemption Codes, or Free Trials, by any person or entity, including but not limited to travel servicers/agents, travel providers, and printers, third party websites, publishers, and distributors of the Digital Membership or any of its Vouchers, is strictly prohibited, unless expressly authorised by WhitDeals. All WhitDeals Offers are subject to the WhitDeals Rules of Use.

All prices quoted on WhitDeals are in Australian dollars. WhitDeals products, customised products, as well as the partners who provide offers on the Website & App, are subject to availability. WhitDeals takes no responsibility for any products, services, or promotions that are discounted, sold out or temporarily unavailable.

These Terms and Conditions are governed by and will be construed in accordance with the laws of Australia.

2. Defined Terms

WhitDeals Program: The membership program which is operated by WhitDeals App and provides Offers to its members.

Member, Members or Membership: A person who holds a current and active WhitDeals membership.

Participating Merchants: A partner merchant that participates in the Program and honours the associated Offers.

Purchase Date: The date of purchase of a Product or Service within WhitDeals, where the customer is provided with an Activation Code or Subscription.

Deals/ Offers: Those features of the program that provide members with access to discounts on dining, travel, shopping and other categories. Offers may change from time to time without notice.

Other Deals/ Offers: Other promotions and special offers which may be offered to you from time to time.

3. Joining WhitDeals

Members must provide a valid email address, mobile number and create a unique password when joining or activating their WhitDeals Membership. This will be used to log into a Members online account and the WhitDeals. Members are responsible for maintaining the secrecy of their password and can change it at any time. WhitDeals takes no responsibility for any loss arising from unauthorised use of a Member’s password or a Member’s failure to comply with these provisions.

4. Participation in the Program

WhitDeals' Offers can be accessed via the WhitDeals App or Website and can be redeemed at participating merchants. WhitDeals Offers are not transferable, not redeemable for cash and are non-refundable, unless arranged otherwise with the providing merchant.

Memberships can be revoked by WhitDeals at any time, in its sole discretion and without compensation, for any reason including but not limited to: abuse or breach of any of the Terms and Conditions of the Program, any actions deemed by WhitDeals to be contrary to the WhitDeals App, the Program or the interests of its Members or partners or in the case of fraud or misuse.

WhitDeals assumes no liability whatsoever, including without limitation, liability for any expense, loss, cost, injury, damage, accident or any other matter or thing whatsoever, however suffered or caused (including compensatory, incidental, indirect, special, punitive, consequential or exemplary damages or damages for loss of income or profits), directly or indirectly arising out of or related to the Program or by reason of the termination of or amendment to the Program in whole or in part, the value or availability of Offers, or the addition or deletion of Offers, Participating Merchants or other features with or without notice.

Neither WhitDeals nor its respective officers, agents, employees and related bodies corporate shall be responsible for any failure of the WhitDeals App for any problems or technical malfunction of a telephone network or lines, computer online systems, servers, access providers, computer equipment, software, failure of any email, online or Internet entry, technical problems, traffic congestion on the Internet or at any website, or any combination thereof, including any injury or damage to any computer or property related to or resulting from participating in or downloading any material relating to the Program. WhitDeals reserves the right, at its sole discretion, to cancel or suspend this Program should a virus, bug or any other cause beyond the reasonable control of WhitDeals corrupt the security or proper administration of the Program.

Any attempt to deliberately damage any website or app or to undermine the legitimate operation of the Program is a violation of criminal and civil laws and should such an attempt be made, WhitDeals reserves the right to seek remedies and damages to the fullest extent permitted by law, including criminal prosecution.

5. Marketing, Promotions and Personal Information

By enrolling in the Program, Members will be automatically enrolled into and consent to, receiving marketing communications.

It is the responsibility of the member to set their own communication preferences by logging into their account and selecting what they wish to receive and not receive or by selecting to opt-out of receiving email communications by selecting unsubscribe on the email footers. Members are responsible for keeping the information in their account up to date including & not limited to their name, email address, mobile phone number and date of birth.

6. Membership Offers

Offers are only available at Participating Merchants and vary between regions. Offers are for personal use only, and cannot be assigned, traded or otherwise transferred in accordance with the Terms and Conditions of the Program. Any assignment or transfer in violation of these rules will be void, and may, at the sole discretion of WhitDeals, result in the loss of Membership.

7. Competitions

WhitDeals may also from time to time make available to Members promotions and competitions (collectively, “Competitions”). Where applicable, Members may enter Competitions by meeting the entry criteria specified on each Competition. We may publish names of winners of Competition prizes.

Each Competition will be subject to any individual terms and conditions specified on the Website. However, some of the standard terms and conditions are as follows:

  • Awards and prizes must be taken intact as offered and are not transferable, exchangeable or redeemable for cash;
  • If a person otherwise entitled to an award or prize is under the age 18, we reserve the right to instead give the award or prize to that person’s parent or guardian;
  • If an award or prize is unavailable for any reason, we reserve the right to substitute an award or prize of equal or greater value;

WhitDeals’ decision on all matters relating to a Competition will be final and not subject to challenge or review. Offers may not be redeemed in conjunction with any other promotional offers including, but not limited to, promotional discounted ticket offers. Neither WhitDeals nor our officers, agents, employees and related bodies corporate make any representation or warranty as to the quality, suitability or merchantability of any goods or services offered or given as awards or prizes.

8. Privacy

WhitDeals and its respective officers, agents, employees and related bodies corporate (collectively, “we” or “our”) are committed to protecting your privacy. We collect your personal information for the following purposes to:

  • Set up and administer the Program including ongoing management of accounts;
  • Process and issue offers;
  • Allow Members to participate in promotions and competitions;
  • Communicate with Members, to deliver a e-newsletters, surveys and SMS communications;
  • Understand Member needs and preferences, and to provide Members with products and services that meet their needs or interests;
  • Recommend our products and services or the products and services of third parties we select that may be of interest to Members;
  • Provide Members with special offers and rewards from WhitDeals, our sponsors and reward partners;
  • Facilitate or enable any corporate or commercial transaction involving WhitDeals.

WhitDeals will obtain consent before using personal information for a purpose that has not been specified, unless the new purpose is required by law. WhitDeals may share aggregated and anonymised Member data with third parties so long as that aggregated and anonymised Member data cannot be reasonably traced back to an individual. Member information is considered a WhitDeals asset. See the WhitDeals Privacy Policy in the WhitDeals App or at www.whitdeals.com.au.

9. Termination, Changes and Breach

WhitDeals may change these Terms and Conditions or any aspect of the Program including redemption procedures or any Offers in any respect, all without notice, even though changes may affect the value of WhitDeals Memberships.

10. General

These Terms and Conditions constitute the entire agreement between you and WhitDeals regarding your participation in the Program, your entitlement to redeem Offers of the Program and supersede all previous versions. Except as expressly contained in these Terms and Conditions, there are no conditions, representations, warranties, express or implied, statutory or otherwise. When you deal with WhitDeals or its respective officers, agents, employees and related bodies corporate over the Internet, you consent to the formation of contractual relations through electronic communications. WhitDeals has the final authority as to the interpretation of these Terms and Conditions and as to any other questions or disputes regarding the Program.

11. Changes to these Terms and Conditions

WhitDeals reserves the right to change, suspend or terminate these Terms and Conditions at any time. Where WhitDeals changes these Terms and Conditions, or any Offers under the Program, an updated copy of these Terms and Conditions will be available on the WhitDeals website. Members should regularly check for updates to the Terms and Conditions.